Digital Services Department

Role

The Digital Services Department which is under the authority of the Minister of State, is responsible for:

• Developing e-government and, more specifically, implementing online services for users 
• Managing implementation of projects to provide government departments with desktop tools and applications that enable them to carry out their responsibilities efficiently 
• Promoting the switch to paperless methods for internal government communications 
• Implementing projects to develop digital services relating to the smart city, e-health and social services, e-education and the digital economy, in collaboration with business departments and, through them, public concession holders 
• Assisting project owners with such projects and overseeing implementation by project owners 
• Streamlining the administrative procedures used by government departments and services within the context of these projects 
• Developing and disseminating new digital techniques within Interministerial Delegation for Digital Transition, and the public services more widely 
• Helping to improve the digital skills of civil servants and public sector employees 
• Monitoring technological developments and trialling innovations in e-government, online services, the smart city, e-health and social services, e-education and the digital economy 
• Building and leading an ecosystem of technology partners on behalf of the Government with a focus on e-government, online services, the smart city, e-health and social services, e-education and the digital economy 
• Ensuring the overall coherence of the Government’s digital landscape, including online services and websites
• Making available to users online a full set of government documentation and informing them of the steps they need to take 
• Identifying and analysing user expectations with regard to administrative procedures, information and services
• Organising and leading the consultation required to disseminate guidelines and general rules on the accessibility and use of digital services
• Managing the Monegasque National Digital Identity Registry Service

Official Directory

Legal References

Sovereign Ordinance no. 7.995 of 12 March 2020 establishing the Digital Services Department