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Fraudulent use of your credit card – What you should do

If your credit card details have been "hacked" and used fraudulently, ask your bank for a bank statement showing the fraudulent operations.You should go to the Legal Advice Service to file a complaint, taking your bank statement with you.Following this, the Prosecutor General's Office will notify you of th...

Damage to your vehicle - What you should do

You should take your vehicle to the Judicial Duty Office with all the relevant documents in order to file a complaint.Try not to remove any evidence left on your vehicle by the perpetrator(s).The Public Prosecution department will notify you of the results of the enquiry in due course.

How to deal with a cheque that has insufficient funds

Present the cheque againAs soon as your bank notifies you of what has happened, you should try to present the cheque for receipt again.Present the cheque to theJudicial Duty OfficeIf it is refused again, take the cheque to the Judicial Duty Office with the rejection notice issued by your bank, in order to make a com...

Burglary of your apartment - What you should do

Inform the PoliceOnce you have ascertained what has happened, you should inform the Police by dialling 17.Do not touch anything while waiting for the Police and the Forensic Services to arrive. You could eradicate evidence that is essential for the investigation.Provide all the relevant informationAn officer from th...

Anonymous telephone calls

Note the time of the callsTry to note the exact day and time of the anonymous calls you receive.Describe the callerIf the caller speaks to you, you should try to identify any special characteristics: Whether it is a man's or a woman's voice Accent, pronunciation What they are saying Provide evidenceIf possible...

Victims of theft

Theft of a car - What you should doInform the PoliceIf the theft has just happened, you should inform our services immediately by dialling 17 or93.15.30.15.For vehicles registered in the Principality, you should inform the Driver and Vehicle Licensing Office.In cases of attempted theft, you should not touch the vehi...

How to domicile a business

How to request a professional licence

How to request or renew an electronic tachograph company card

How to remove your sole proprietorship

How to register your company on the Trade and Industry Registry

Amendind or adding registration details on the RCI for traders

Amending or adding registration details on the RCI for businesses

How to request a special authorisation to use weight restricted roads

How to request an authorisation for the movement of an abnormal vehicle

How to grant a mandate (proxy) to a third party

How to apply for a pledge or security to be deregistered

How to apply for registration of a pledge or security

Recruitment

How to report a child pornography website